Privacy
How we collect, use and hold personal information.
About this policy
This policy explains how product seam (ABN 14 274 526 265), based in Sydney, Australia, handles personal information collected through this website and in the course of our business. Contact us at hello@productseam.com.
Information we collect
We collect personal information you provide to us, such as your name, email address, company and the content of your messages or forms. We may also collect information automatically when you use the site, such as your internet address, browser and device details and pages visited, and information from publicly available sources and third parties in the course of providing our services.
How we use it
We use personal information to respond to enquiries, provide and improve our services, communicate with you, operate and secure the site, and meet our legal obligations, and for related purposes you would reasonably expect. We may send you information about our services; you can opt out at any time.
Disclosure
We may disclose personal information to service providers who help us run the site and our business, such as hosting, email and analytics providers, to professional advisers, where required or authorised by law, or with your consent. We do not sell personal information.
Storage and security
Personal information is held electronically by us and our service providers, some of whom may store it outside Australia. We take reasonable steps to protect it from misuse, loss and unauthorised access, and keep it for as long as it is needed for these purposes or as the law requires.
Cookies and analytics
The site may use cookies, similar technologies and analytics services to operate the site and understand how it is used. You can control cookies through your browser settings.
Access and correction
You may ask to access or correct the personal information we hold about you by writing to hello@productseam.com.
Complaints
If you are concerned about how we have handled your personal information, contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Changes
We may update this policy from time to time. The current version is always on this page.